Innoviant Mail Order Program
The Innoviant Mail Order Program allows prescription products to be ordered through the mail service pharmacy. If your plan sponsor has elected this program, prescription maintenance products, used to treat chronic conditions such as, but not limited to, arthritis, diabetes or high blood pressure, can safely be prescribed for a period of 90-days. Using mail order offers Innoviant members the advantage of obtaining up to a 90-day supply of prescription products. Members can obtain a mail order enrollment packet by calling the Innoviant customer service center at 877.559.2955 or by contacting Innoviant Customer Service.
Innoviant members with a mail order benefit on their group prescription program can access the mail service pharmacy to fill or refill their eligible mail order prescriptions online. The member will be charged based on the participating mail order pharmacy co-pay amount listed in their summary plan description.
If your company is enrolled in the Innoviant Specialty Pharmacy Program, please note that specialty medications should not be submitted to a mail order pharmacy. To order specialty medications, please use the Specialty Pharmacy Program. You can contact the Innoviant customer service center if you are unsure of whether your company participates in our Specialty Pharmacy Program
Mail Order Pharmacy Links
We are pleased to announce an enhancement to our mail order network by offering a preferred mail order pharmacy-Innoviant Rx. This change is effective on Jan. 1, 2005. Innoviant Rx is fully integrated with Innoviant, giving you access to a customer service staff that services both retail and mail order in one environment.
Please use the links below to see how Innoviant Rx can help bring your pharmacy needs under one roof!
Members may also use Walgreen's Healthcare Plus Mail Service to receive mail order prescriptions. Use the following links to get more information:
Please note that member benefits, designation of mail service provider, as well as appropriate benefit coverages and payment contributions are based on their group prescription program. Please refer to the summary plan description for specific benefit information, contact the Innoviant customer service center at 877.559.2955, Monday through Friday 7 a.m. to 9 p.m. (CST), Saturday 9 a.m. to 5 p.m. CST and Sunday 12 p.m. to 5 p.m., or e-mail Innoviant Customer Service for information.
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